​​​Enrichment Services Int. counseling center

Improving Life, Relationships,
             Knowledge and Understanding

Insurance



Why we don't take insurance.  

We do not accept insurance, medicaid, or Medicare at this time.  
There are two main reasons why we have chosen not to accept insurance.

Confidentiality and quality of services.

Confidentiality

An insurance company is a third party payer and has the right to know everything about the care you receive.  For a provider to get paid they must provide a diagnosis to the insurance company.  You may just need two sessions to learn how to deal with a family crisis but the provider has to code it as depression.  This becomes part of your permanent record, anyone that works for the insurance company may have access to your information.  If you get your insurance through your employer and they pay a portion of the cost, your employer then has a right to check into your records.  This means the insurance company and any third party payer into your insurance can look at your records at any time.  They may not get every detail that the therapist may have, but they will have the diagnosis and the opportunity to audit client records (kept by the therapist) whenever they desire.  If you have a job where the employer checks into the mental health records of employees and their families, you could be passed over for a raise or lose your job.  Paying with insurance you never really have full confidentiality.

Enrichment Services understands that for some people insurance is the only way to receive affordable care however, we also find it borderline unethical to share records with the insurance company.  All records we keep on clients is between the individual therapist and the client.  We will never share any of your personal information without your written approval.  This also means we will not verify to anyone that you are even seeing a therapist unless you give permission to do so.  The only exception to this is if you reveal that you may hurt yourself or another person, then we are mandated by law to report.

Quality of service

Whenever a provider decides to join an insurance board, they agree to follow all insurance guidelines.  This means the provider is restricted to the type of therapy used, the amount of sessions, the length of the sessions, and what they are paid (often below market value).  If the therapist believes one therapy is best for the client and the insurance disagrees, the client gets the less effective therapy or the provider doesn't get paid.  If a client is allotted 10 sessions and has a major crisis after that, the provider either continues therapy for free or you pay the full cost.  

Enrichment Services believes that to be ethical and to provide the best possible care we can for our clients, we need to be free from restrictions.  Not every client is the same or responds to the same type of therapy.  We believe in developing treatment plans that are individualized for each client so they get the best possible help in the shortest amount of time.  Some need to talk about feelings and emotions while others need cognitive skill building, we believe in doing what's best for the client rather than what's popular with the insurance companies.


Insurance

Many insurance plans reimburse for a portion of therapy. Please direct questions about reimbursement amounts and timeliness to your insurance company. Enrichment Services therapists are not contracted (preferred provider or in-network) with any insurance company. Out-of-network benefits vary from plan to plan. For details, contact your insurance carrier and ask about “out-of-network” benefits for “outpatient mental health services.”  It is also wise to make sure what your deductible is for benefits, many plans require you to pay thousands of dollars out of pocket before they kick in and pay a portion.  Some do not cover marriage or family counseling unless the insurance holder has another mental illness.  Upon request, we are happy to provide you with a statement for therapy that you may submit to your insurance company for reimbursement.


Are you ready to move forward and find solutions?


Take advantage of counseling that is truly confidential and individualized for your circumstances. 

 Make an appointment today or contact us at 850-296-7807 or email.